Learning done right: Introducing E-Learning as a Service

Our Learning as a Service platform (LaaS) offers build-to-rent and single-family housing operators a streamlined, scalable, and cost-effective way to ensure their teams are well-equipped to handle the complexities of property management, regulatory compliance, and tenant relations, all of which contribute to overall business success.

We based the modules around an entirely mobile self-paced learning approach, suitable for all skill and experience levels and completely flexible on how the learning content is shared: no boring classroom training,  no travel cost, no scheduling issues taking employees out of the operation, no costly training, just click and learn.

As part of the platform you will have access to our ‘Introduction to Hospitality’ course, giving your employees an initial understanding of providing hospitality services in their roles.

Furthermore, in order to strengthen your learning activities, we can transform your existing company training content – such as your induction training or health & safety training and convert the content into a branded module, accessible via our platform to all employees – anywhere and anytime.

Each module’s step-by-step process structure confirms content retention via various exercises (quizzes, puzzles, wordplay, etc.) to unlock the next module. A final test confirms successful course passing (CPD credentials are optional).

MORICON will  create your company’s branded modules during the initial set-up, manages the platform’s access to the required modules, report on student progress, pass rates, and much more to ease your administrative work. Our subscription will allow you a managed employee-access across all your sites via our app portal.

The top five reasons why you should adopt LaaS as part of your service and employee retention strategy:

1. Scalable Employee Training Across a Growing Portfolio

Learning as a Service provides scalable training solutions that can be quickly deployed across teams, ensuring all employees—from property managers to maintenance staff—receive consistent, high-quality training.

Imagine your training content delivered simultaneously throughout all sites, without you leaving the office! 

2. Improved Operational Efficiency and Consistency

Our e-learning platform can standardise organisational training, ensuring employees adhere to best practices and company policies. The agile set-up creates efficiencies in content-delivery and ensures consistency throughout.

With the content delivered via set modules,  the level of knowledge throughout the team is guaranteed.

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3. Cost-Effective Learning Solutions

Our solution provides an affordable and flexible alternative, allowing access to your learning materials and courses at a fraction of the cost. With online learning, operators can avoid the costs of travel, accommodation, and venue rentals while still providing comprehensive, high-quality training. Our approach does all the heaving lifting involved with training and upskilling your team: content creation, branding, combining training know-how with industry insight and customer experience knowledge, linking hospitality and service culture to measurable training statistics, and more…

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4. Adaptability to Industry Changes and Compliance Requirements

Our self-service platform can be updated in real-time to reflect changes in laws, safety standards, and industry best practices in training modules, ensuring all employees remain compliant and up-to-date on essential topics.

5. Enhanced Tenant Satisfaction and Employee Retention

When employees are well-versed in communication, conflict resolution, property management systems, and maintenance procedures, the quality of service improves, leading to better tenant experiences. LaaS can support this by offering training in customer service, tenant relationship management, and property-specific skills. Furthermore, your team’s ongoing learning and development provides a firm, supportive anchor for remaining with the company.

To close the cycle of continued improvement, use our award-winning mystery shopping audits – delivered by MORICON Mystery Shopper. This ensures, that the learned content is constantly and measurably applied: read about the  top ten benefits of audits and how a regular audit process is firmly supporting your brand, your customer experience and your training initiatives.

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